Privacy Policy

Last updated: March 27, 2026

What we collect

We collect the information needed to provide PaperChai, such as your name, email, workspace details, invoice data, client data, project data, and payment-related records.

How we use it

We use this information to operate the product, generate invoices, send reminders, support integrations, improve reliability, and provide customer support.

Payment data

If you use payment providers such as Razorpay, payment processing is handled by that provider. We store only the payment information needed for invoice reconciliation, such as payment status, amount received, reference ID, and payment date.

Sharing

We do not sell your personal data. We may share limited information with service providers that help us operate the platform, such as email, hosting, storage, analytics, and payment providers.

Security

We use reasonable technical and operational measures to protect your data. No system is perfectly secure, so you should also protect your account credentials and connected integrations.

Data retention

We keep your data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your choices

You can update your account data, workspace data, and billing details inside the product. You can also request account-related help by contacting us.

Contact

For privacy questions, contact us at support@paperchai.com.