Contact Us

Last updated: March 27, 2026

General support

For product help, billing questions, refunds, or account issues, email us at support@paperchai.com.

What to include

To help us resolve issues faster, include your workspace name, registered email address, invoice number or payment reference if relevant, and a short description of the issue.

Business and partnership inquiries

For partnerships or business discussions, contact hello@paperchai.com.

Business details

PaperChai

Business address available on request.

Response time

We usually respond within 1 to 2 business days. Payment and access issues are prioritized.